In compliance with the General Data Protection Regulation the Plumbers’ Company Privacy Notice is published below. It is also available as a pdf document.

The Worshipful Company of Plumbers – Privacy Notice



The Worshipful Company of Plumbers, The Worshipful Company of Plumbers Charitable and Educational Trust and the Worshipful Company of Plumbers Weald and Plumbing Museum and Workshop Trust (WCoP, the Company) is committed to safeguarding the privacy of our members and their guests and other connections. The Company will only use the information that we collect about you lawfully and will keep it secure in accordance with the Data Protection Act 1998 as amended or supplemented by law or regulation from time to time (the “Act”).

Changes to Data Protection Legislation

Data Protection legislation and regulation are likely to change over time. The bringing into force of the General Data Protection Regulations (GDPR) is the basis of significant change. This Privacy Notice is therefore intended to comply with the Act and GDPR but may change over time.

Member’s Terms & Conditions

This Privacy Notice, forms part of the Terms & Conditions for being a member of the Company. In legal terms, members are “Data Subjects,” i.e. “you.” However, we may also under this collect personal information regarding your partner. This will be subject to their separate consent. Additionally we may collect on other persons who receive awards, bursaries and charitable donations from the company.

The Data Controller

The Company is from a legal perspective classed as the ‘Data Controller.”

Members’ Concerns

The formal mechanism for members (or others) to raise concerns regarding the processing of personal data is primarily to email: or send a letter to: The Worshipful Company of Plumbers Carpenters’ Hall, 1 Throgmorton Avenue, London, EC2N 2JJ. However, verbal enquiries will be treated appropriately by Company staff members, although a written follow up may be requested, if appropriate.

For certain financial matters (e.g. late payment of quarterage or for an event you have attended) the Company reserves the right to contact you as it will have a legitimate interest on behalf of all members.

Type of Data Held

The Company holds some or all of the following information on members of the Company on an electronic database, hosted on a secure Microsoft Azure server, with some on hard copy file:

  1. Name: Title, first name, surname, any post nominal;
  2. Membership details: Joining date, category (Liveryman, Court Member etc);
  3. Personal information: Date of birth, brief CV, dietary and access constraints, bank and payment details;
  4. Contact details: Address, phone number, email address;
  5. Photograph: Head & shoulders photograph.

Partners, Guests, Charitable and Award Donees

Subject to separate consent, we will store similar information about a member’s partner and a members guest(s).

The names, gender and dietary requirements of any guests invited to a function will also require explicit consent for storage and use which will normally be sought at the time of booking.

Relevant information on recipients of awards, bursaries and charitable donations will be recorded for statutory and record purposes.

The WCoP will keep photographs taken at Company events for archive and publicity purposes.

If you apply for further roles or appointments within the Company, we may request further information and retain additional records, such as interview notes.

Equally, minutes of meetings and records of decisions may include your name and other information about you.

Purpose of Processing Personal Data

and other postal or electronic deliveries. We do this primarily to promote, support, and encourage the

sharing of fellowship and plumbing industry-related matters of interest; to support the City and the Lord Mayor; and to

raise money and support other charitable and educational works. Date of birth is used to calculate eligibility for reduced quarterage and membership age profile analysis; information as to dietary and access constraints allow us to provide suitable meals and access to events.

Lawful Basis of Processing Personal Data

The lawful bases of processing your personal data are as follows:

Consent. Once you have agreed to this Privacy Notice of our Terms & Conditions, you will be registered for the processing of your personal data, based upon your Consent.

Legal obligation. We may be required to retain certain data for a prescribed period to satisfy, for example, HMRC requirements or other legislation or regulations.

Information Held after Leaving

Upon leaving the Company as a member, we will request your consent to continuing to hold your name and relevant details to support our historical records.

Personal data will be held until the end of the subscription year in which a member leaves, unless express permission to hold it longer has been obtained. At that point data will be reduced to a “stub” record and such as is required for legal purposes (eg. HMRC audit).

The Company uses the information mentioned above for the purposes of communicating with members of the Company via email


Data Subject’s Rights

You have a number of Rights, outlined below:

Right of Access. You are entitled to access your personal data so that you are aware of and can verify the lawfulness of the processing. This is achieved through the mechanism of a Subject Access Request (SAR) and you have the right to obtain:

  • Confirmation that your data is being processed (held)
  • Access to your personal data (a copy) and
  • Other supplementary information that corresponds to the information permitted in this privacy notice.

Fees and Timings. Under GDPR and from 25 May 2018, this information will be provided without charge; without delay and within one month. If an extension is required or requests are considered manifestly unfounded or excessive, in particular, because they are repetitive, we may choose to: charge a reasonable fee, taking into account the administrative costs of providing the information; or refuse to respond. The reasons for this will be formally notified to you and your rights to appeal to the appropriate Supervisory Authority, i.e. the UK Information Commissioner’s Office (ICO) will be highlighted.

Identify Verification. To protect your personal data, we will seek to verify your identity before releasing any information; this information will normally be [released] in electronic format.

As a member this will normally be a simple process, however if the SAR is made from a member living overseas, or former member, or by the relative of a deceased member, then additional verification steps are likely.

Right of Rectification. You are entitled to have personal data rectified if it is inaccurate or incomplete. We will respond within one month of your request. In the unlikely event the Company does not take action to the request for rectification, we will inform you of your rights to complain or seek judicial remedy.

Right of Erasure. You may request the deletion or removal of personal data where there is no compelling reason for its continued processing. The Right to Erasure does not provide an absolute ‘right to be forgotten’. However, you do have a right to have personal data erased and to prevent processing in specific circumstances:

  • Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed;
  • When you withdraw consent;
  • When you object to the processing and there is no overriding legitimate interest for continuing the processing;
  • The personal data was unlawfully processed;
  • The personal data has to be erased in order to comply with a legal obligation;

Right to Restrict Processing. Under the Act, you have a right to ‘block’ or suppress processing of personal data. The restriction of processing under the GDPR is similar. When processing is restricted, the Company is permitted to store the personal data, but not further process it. In this event exactly what is held and why will be explained to you.

Right to Data Portability. You may request to obtain and reuse your personal data for your own purposes across different services. This allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability. The Right to Data Portability only applies:

  • To personal data you have provided to the Company
  • Where the processing is based on your consent or for the performance of a contract and
  • When processing is carried out by automated means.

In these circumstances we will provide a copy of your data in CSV format or PDF free of charge, without undue delay and within one month. If there is a delay to this, you will be informed.

Right to Object. You have the right to object to:
• Processing based on legitimate interests or the performance of a task in

the public interest/exercise of official authority (including profiling);
• Direct marketing (including profiling) and
• Processing for purposes of scientific/historical research and statistics.

We do not participate in the first and third activities. We do, however, conduct marketing activities as explained above.

Automated Decision Making and Profiling. The Company does not employ any automated decision-making or conduct profiling of Data Subjects. However, if you have consented to your information being held on our database, we may periodically send you marketing information so that you are informed of forthcoming events. These will be automated but they do not involve automated decision-making or profiling.