Privacy & Cookie Policy

When you visit our website or complete our enquiry or application forms you will be asked to provide certain information about yourself including name and contact details. We may also collect information about your usage of our website as well as information about you from emails or letters you send us.

USE OF YOUR INFORMATION

Your information will enable us to contact you to provide the information you have requested. We may also use and analyse the information we collect so that we can administer, support, improve, and develop our services.

The information you provide us will be held on our computers in the UK and may be accessed by or given to our staff and third parties who act on our behalf for the sole purpose of providing the services.

If you have given your explicit consent, we may use your information to contact you by post, telephone, email, or text message for your views on our services; to notify you of important changes or developments to the site and our services; and to let you know about other products and services which we offer which may be interest to you. You may withdraw your consent at any time by contacting us.

If you have given your explicit consent, we may allow carefully selected third parties to contact you occasionally by email about products or services which may be of interest to you. You may withdraw your consent at any time by contacting us.

We may also pass aggregated information on the usage of our site to third parties for analysis purposes, but this will not include information that can be used to identify you.

Unless required to do so by law we will not otherwise share, sell, or distribute any of the information you provide to us without your explicit consent.

SECURITY AND DATA RETENTION

We employ industry standard security measures to protect your information from, unauthorised access; unlawful processing; accidental loss, destruction, or damage. We will retain your information for a reasonable period or as long as the law requires.

ACCESS AND UPDATING

You are entitled to see all the information held about you, and you may request changes to ensure the information is accurate, up to date, and relevant.

To do so, please contact us:

You can call us during opening hours on
020 7628 8880

Our address is
Carpenters’ Hall
1 Throgmorton Avenue
London EC2N 2JJ

COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience.

In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better.

However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

The Worshipful Company of Plumbers